Somerset Life Food & Drink Awards 2018: Customer Service Award

PUBLISHED: 10:37 19 July 2018 | UPDATED: 13:04 19 October 2018

Somerset Life Food & Drink Awards 2018: Customer Service Award

Somerset Life Food & Drink Awards 2018: Customer Service Award


It could be a maitre d’, a hotelier or the person serving behind the cheese counter at the deli. If he or she always greets you with a smile and knows exactly what you want before you do, then these were the businesses we were looking for when it came to the Customer Service Award

The Somerset Life Food & Drink Awards are one of the biggest events in the local calendar and it is hugely anticipated by the region’s food and drink industry all year round.

These awards recognise our vital Somerset food and drink industry and give recognition to the producers, growers, suppliers and hospitality venues in our wonderful county.

Thanks to both the nominations of the public and our well-respected judges, we have picked a winner worthy of the ‘Customer Service Award’, sponsored by Ston Easton Park.

The finalists:

Café Gorge, Cheddar

Judges commented on the quick and friendly service received upon visiting Café Gorge. The food arrived with reasonable waiting time, the portions were generous and the service came with a smile and a friendly chat. It could be seen throughout the visit that customers were well looked after and the service could not be faulted.

Sprague’s Butchers, Wellington

The judges were very impressed with the extremely friendly service offered by owner Lloyd Sprague when they visited. They were further impressed with Lloyds extensive knowledge of his trade and how he gave some helpful suggestions of meat cuts and how to cook them. The judges noted that his passion for his business was very clear and they can see how he is the go-to Butchers with the locals.

The winner:

Wookey Hub, Wookey

Wookey Hub is literally the heart of the village and judges noted this could be seen immediately upon entering the busy, thriving café. Judges received a friendly welcome from owner Andy and immediately felt like part of the community chatting with the locals inside. Judges were impressed with Andy’s commitment to supplying his customers with everything they might need, along with a place to visit, sit down and have a chat.

Were you at the awards? Tweet us your pictures @SomersetLife #SLFDA or tag us on Instagram @somersetlifemagazine.

Click here to return to the list of this year’s winners.

Want to find out who won last year? Click here to see the winners of the Somerset Life Food & Drink Awards 2017.

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